​​1. GENERAL 

1.1. These Terms and Conditions govern your participation in all Sound Bath and meditation sessions, classes, and related services (“the Services”) provided by Sally Heinjus. 
1.2. By booking or attending a session, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 

 

2. BOOKINGS, PAYMENTS & CANCELLATIONS 

2.1. All bookings must be made in advance via the approved booking platform or as directed by the Facilitator. 
2.2. Payment is required in full at the time of booking unless otherwise stated. 
2.3. Cancellations made within 24 hours of the session will be non-refundable. You may transfer your booking to another person with prior notice and approval. 
2.4. Late arrivals may result in reduced session time or refusal of entry without refund. 

 

3. PARTICIPANT CONDUCT 

3.1. Clients must arrive on time and conduct themselves respectfully at all times. 
3.2. Mobile phones must be silenced before entering the space. 
3.3. No recording, photography, or live streaming of sessions is permitted. 
 

 4. HEALTH AND SAFETY 

4.1. Sound Bath sessions may involve deep relaxation, sound vibrations, and breathwork. These can induce emotional or physical sensations. 
4.2. Clients are responsible for assessing their own ability to safely participate. 
4.3. Clients must immediately inform the Facilitator of any pre-existing medical or mental health conditions, including but not limited to: 

• Epilepsy or sound sensitivity 

• Heart conditions or pacemakers 

• Pregnancy 

• Anxiety, PTSD, or trauma history 

• Recent surgeries or injuries 
  4.4. Clients participate voluntarily and at their own risk. If you experience discomfort or distress during the session, you may leave quietly or end the session at any time. 
  4.5. The Facilitator is not a medical professional and the Services do not replace medical, psychological, or therapeutic treatment. 

 

5. LIABILITY & WAIVER 

5.1. You acknowledge that participation in a Sound Bath involves inherent risks, including emotional release, dizziness, and light-headedness. 
5.2. To the fullest extent permitted by law, Sally Heinjus and any associated staff or venues accept no responsibility for injury, illness, or loss sustained by participants. 
5.3. By attending, you release and indemnify Sally Heinjus from any and all liability arising from your participation in the Services. 

 

6. CONFIDENTIALITY & RESPECT 

6.1. All participants are expected to respect others’ privacy and personal space. 
6.2. Conversations or expressions shared during group sessions are to remain confidential within the group setting. 

 

7. MEDIA CONSENT (OPTIONAL) 

7.1. From time to time, photos or videos may be taken for promotional use. 
7.2. You will always be informed prior to recording, and consent will be requested. 
7.3. You may decline to appear in any media at any time. 

 

8. AGREEMENT 

By attending or booking a Sound Bath, you confirm you have read, understood, and agree to these Terms and Conditions. 

​​

​

POLICES

BEFORE YOUR APPOINTMENT

• Please fill out the Waiver

• Familiarise yourself with the location of the studio

• Contact me to confirm you will be attending 0428121989

• If you are feeling unwell please contact me to reschedule your appointment.

 

​​ARRIVING AT YOUR APPOINTMENT

• We do not have a waiting area, so please stay in your car and let me know you’re here via text 0428121989.

• I will text you back when to come in (I may be finishing up with another client if you are early).

• If you arrive more than 5 minutes late, unfortunately your appointment will be cancelled.

​

DURING YOUR APPOINTMENT

• Wear comfortable clothing

• There is a water, toilet, shower and some basic hygiene products for your use before and after class.

• Mobile phones silenced. 

• Sound Bath sessions may involve deep relaxation, sound vibrations, and breathwork. Please be aware that these can induce emotional or physical sensations.  If you are feeling uncomfortable at any time, we can pause or end the session, just let me know 

​​

AFTER YOUR APPOINTMENT

• Emotional or energetic shifts may continue - Chakra healing can continue to move energy in the days after your session. You may notice emotions, clarity, or release rising to the surface — this is completely normal. If anything comes up and you’d like to talk, I’m here.

• Rebook your next session

• Drink lots of water

• Fuel your body with nutritious food

• Gently stretch at least once a day

• Get a good nights sleep, use a guided sleep meditation to assist

​

BOOKING POLICIES 

• Booking Fee - Bookings are paid up front and are non-refundable.

• Cancellations & Reschedules - must be made at least 48 hours advance. 

• Please contact me on 0428121989 if you need to cancel or reschedule.  

• We reserve the right to charge 100% of the appointment cost upon booking (Booking Fee)  and retain the Booking Fee in the event an appointment is cancelled or rescheduled within 48 hours.​

​​

LOCATION

• I understand that the Studio can be a little hard to find.  Please contact me on 0428121989 if you get lost! 

• Not being able to find the Studio is not a valid cancellation reason on the day.