TERMS AND CONDITIONS:

 

BEFORE YOUR APPOINTMENT

• Contact me to confirm you have arrived 0428121989

• I will allow you access. 

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DURING YOUR APPOINTMENT

• It's up to you how you use the space, smash out a class, try some new moves, film fitness content...the space is all yours

• Please move with caution to avoid unnecessary injury

• Bookings are for 1 hour, you are welcome to book multiple sessions in a row if you require longer, subject to availability

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WHAT TO WEAR/BRING

• Wear Pilates grip socks

• Wear comfortable clothing that is not too loose

• Bring a drink bottle and sweat towel

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FACILITIES

• There is water, toilet, shower and some basic hygiene products for your use during your booking (inclusive of the 1 hour booking). Subject to availability, these facilities may be available outside of your booking hour.

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AFTER YOUR APPOINTMENT

• Wipe down everything you have used and return neatly.

• Contact me to confirm you have vacated 0428121989

 

BOOKING POLICIES 

• Cancellations & Reschedules - must be made at least 12 hours advance.

 

WAITLIST

• If a session is full you can add yourself to the waitlist. The waitlist will automatically move you into the session.

• If you can no longer make the session, please remove yourself from the waitlist at least 12 hours before session.

• If you are on a waitlist for a morning session, wake up and check if you got in or remove yourself from the waitlist before going to bed.

• Check the app to see if there is a spot available & book in.

 

General conditions of entry to the Studio

• fully participate in any introductory program provide by us

• wear suitable fitness clothing when using reformer Pilates machines, such as activewear that is not too loose and grippy socks.

• enter and leave the Studio without making unreasonable levels of noise or disruption.

• cease Participating in the event of injury, discomfort, or illness.

• not allow third parties, who are not members, to access the Studio.

• clean the reformer machine after each use and dispose of the wipes in bins provided.

 

Access by Non-Members

• Access to the Studio is only provided to Members and you are not permitted to bring Non-Members into our Studio.

• If we determine you have breached this clause, you accept full responsibility and liability on your behalf and agree to indemnify, hold harmless and release the Studio from and against all claims, liabilities, injury, illness, loss or damage attributed to the Non-Member or the Non-Member’s access.

• we reserve the right to cancel your Membership.

 

Pausing your membership

• You may pause your Membership by giving me two (2) weeks notice.

• Your Membership must only be paused for a maximum period of two (2) consecutive calendar months during any twelve (12) month period, following which you agree for our pay provider to resume deducting fees and payments from your account.

• To resume your Membership, you must give me notice.

• If notice is given your Membership will resume from the day the notice is received by me. You will be charged pro rata for the number of days owing to the next payment after your membership comes off hold.

• This clause is subject to the Pay Provider Terms and Conditions. Failure to comply with the Pay Provider Terms and Conditions may affect your ability to pause your Membership.

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Cancellation or termination of your membership

• You may cancel your Membership by giving me 14 days’ notice before the next Debit Day (Notice Period). After your written notice, two weekly payments will be deducted before your membership is cancelled or terminated.

• We reserve the right to terminate your Membership in any of the following circumstances:

  • You fail to abide by any of the criteria listed in the general conditions of entry set out in this Agreement or those posted in the Studio from time to time; or

  • If we reasonably believes that you have engaged in inappropriate conduct; or

  • The temporary or permanent closure of the Studio where a suitable replacement Studio is not available for the Membership.

  • To protect the health and safety of you or other members; or

  • If, following written notice from me that your account is in arrears, you fail to pay your Membership Fee within a period of seven (7) days after receiving written notice from me.

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Valuables and lost property

• I am not responsible for any loss of, or damage to, personal property in the Studio, and I recommend that you keep all valuables with you while in the Studio.

• I am unable to look after your personal possessions (for example, keys and wallets) whilst you are in the Studio.

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Damage and personal injury

• To the extent permitted by law, we exclude any liability to the Member in Agreement, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Member and/or any other person, or for any costs, charges or expenses incurred by the Member, arising from or in connection with this Agreement and/or the services/products provided by me, and/or any act or omission of myself.

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Payment policy

• You agree to be bound by the terms and conditions, as updated from time to time, and acknowledge that the most up to date version of the Terms and Conditions can be obtained directly from the me.

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Privacy

• The Privacy Policy forms part of this Agreement and is available on the Website and on request from me.

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